18 Dec '11, 1am

When your subway breaks down three times in one week, it's not a bug, it's a feature

When your subway breaks down three times in one week, it's not a bug, it's a feature

When your subway breaks down three times in one week, it's not a bug, it's a feature Reminder: NS and EW lines only start operating after 10am today. After the third disruption on Saturday, lasting seven hours, SMRT is taking their trains through a health check on Sunday. There will be shuttle buses operating this morning till the trains begin running again. In case you are wondering why there is no reminder tweet from the official SMRT Twitter account this lovely Sunday morning, my guess is because their Twitter account has opening hours. That's right, their Twitter account has Saturdays, Sundays and Public Holidays off. Meanwhile, on Twitter, people have started to make up new acronyms for SMRT: 1. Sorry Must Repair Trains 2. Saturday Macham Repeat of Thursday 3. Sometimes Must Ride Taxi Ouch. View the entire comment thread.

Full article: http://www.mrbrown.com/blog/2011/12/when-your-subway-brea...

Comments

  1. 19 Dec '11, 3am

    http://de-leviathan.blogspot.com/2011/12/smrt-public-transporter-that-went.html

    SMRT - A Public Transporter that Went Terribly Wrong with its Business Model

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