05 Dec '11, 8am

I now found it difficult to access the website of a bank for my corporate account....

I log in to the DBS website to access my corporate banking account. I have to enter the organisation ID, user ID, user password and also a 8 digit number from the 2FA token. It was quite troublesome. to remember so many details - so I have to refer to a printed paper (which is really quite risky). After this procedure, the website hang. I tried 3 times, and it kept getting hang. I contacted DBS and told me about my problem. Why do they need a 8 digit token number, which was quite difficult to remember (on top of level of details to be entered). The answer - "security". Most banks use 6 digits, which is easier to remember. Eight digits is over-doing the security. They are not able to explain why their website hang. They did not have the issue with other customers, so it must be my fault. However, I also log in to the website of another bank, and went through easily. I suspe...

Full article: http://tankinlian.blogspot.com/2011/12/difficulty-to-acce...

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