29 May '18, 3pm

Funan is set to be Singapore’s first online-and-offline shopping mall! https://t.co/ItFbRN95LP

As omnichannel retailing becomes the new reality, Funan is racing ahead to become Singapore’s first online-and-offline (O&O) shopping mall integrating online, offline, data and logistics aimed at empowering retailers’ omnichannel strategy and transforming the customer experience. Owned by CapitaLand Mall Trust and managed by CapitaLand, Funan today unveils its digital blueprint encompassing customer analytics comprising transaction and demographics data, robotic automation that includes Singapore’s first deployment of automated guided vehicles (AGVs) and robotic arm in a retail setting, and a 24-hour click-and-collect drive- through supplemented by warehousing facilities within Funan. With the benefit of being a new development, Funan has wired its hardware and software differently to plug straight into the phygital (physical + digital) world of today’s consumers. The rise...

Full article: https://alvinology.com/2018/05/29/funan-is-set-to-be-sing...

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