14 Apr '18, 8pm

Elderly Caltex pump attendant agreed to bear S$125 bill as BMW driver said he asked for S$10 of fuel

Elderly Caltex pump attendant agreed to bear S$125 bill as BMW driver said he asked for S$10 of fuel

I earlier witnessed an incident at Caltex Tampines Ave 8 @2pm on 14 April and it filled me with such indignation that it prompted me to write this to you, hoping that you could help alleviate the financial obligation of your employee and implement appropriate measures to handle the incident as follows. While processing payment at the Cashier counter, the customer (picture uploaded herewith) and driver of BMW vehicle SLTXXXXG, claimed that your pump attendant had mistakenly refilled a full tank of petrol costing about $135 for his vehicle instead of the $10 petrol that he had instructed at Pump 7. He refused to pay the full amount and insisted to pay only $10 for the full tank. The pump attendant probably in his early 60s, was subsequently summoned to the Cashier counter to verify. He explained that he had heard that it was a full tank refill but the customer immediately re...

Full article: https://mothership.sg/2018/04/caltex-tampines-bmw-pump-at...

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