02 Mar '17, 11am

[Mothership] MP Louis Ng just gave the public service one times good one for not having heart

[Mothership] MP Louis Ng just gave the public service one times good one for not having heart

Putting the “action” in People’s Action Party, PAP Member of Parliament Louis Ng roasted the public service for being a “system without a heart.” Delivering his budget speech on Mar 1, Ng said that “no doubt that we have a very efficient and corrupt-free public service. My concern is that in the pursuit of efficiency, we have compromised a key value – compassion.” Too efficient? Ng said that the public service aim was to process requests as fast and as by-the-book as possible with little deviation. He said that based on his experience, it was very hard to get help on a “case-by-case basis.” He offered this example: Not long ago, one of my residents died in very unfortunate circumstances, her husband was remanded and she left behind two very young children. Her sister was thrown into the deep water, while grieving for the loss of her only sister and still single but suddenl...

Full article: http://mothership.sg/2017/03/mp-louis-ng-just-gave-the-pu...

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Public service has lost its heart, MPs say

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