11 May '16, 5pm

Are You Looking for a Career in Information Technology?

These people help with a wide range of IT needs and coordinate with developers, analysts, administrators and end-users, as well as assist those who are assigned to help employees who need trouble shooting for their tools. Technical and network support specialists tend to watch over existing networks, conduct necessary maintenance, and troubleshoot LAN, WAN and internet systems. Help desk and user technicians, on the other hand, actively listen to computer users describe their issues, ask the necessary questions to help diagnose problems, explain detailed solutions to those users, install software and maintain equipment, help users with new hardware and software, as well as evaluate and record any problems that customers have. In many of these roles, you’ll have to utilize a conference call for IT software like Blue Jeans in order to assist users with troubleshooting.

Full article: https://alvinology.com/2016/05/12/looking-career-informat...

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  1. 12 May '16, 5am

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