24 Feb '12, 3am

TABS can change the way that taxis are booked

I carried out research of taxi booking over the past two years and obtained these findings: a) About 25% of commuters book a taxi (and pay a fee of $2.50 or $3.50); the other 75% stop a taxi on the road (because they do not want to pay a booking fee). b) About 80% (my estimate) of the taxi booking goes to Comfort and Citycab taxis and 20% goes to the other taxi companies. c) A Comfort taxi drivers gets 5 to 10 requests a day. Many of them complained about "no show" when they pick up a booking. d) The taxi drivers of the smaller taxi companies hardly get any booking each day. I have launched TABS (taxi automated booking system) and hope to achieve the following: a) Get more passengers (i.e. the 75% that wait for a taxi on the road) to book a taxi with the $1 booking fee b) Get taxi driver (other than Comfort) to use the system and get the calls that they miss out. c) Reduce...

Full article: http://tankinlian.blogspot.com/2012/02/tabs-can-change-wa...

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