24 Sep '11, 8am

Consumer Protection and Fair Practices Act

This Act is administered by the Consumer Association of Singapore. Some bad business practices may be disallowed under the Act, e.g. forfeiture of life membership of gym. Read the legislation here: http://www.case.org.sg/cpfta.htm Read the details of the unfair practices here . Here is a specific practice that may be relevant to the gym membership: 11 Taking advantage of a consumer by including in a consumer agreement terms or conditions that are harsh, oppressive or excessively one-sided so as to be unconscionable Bullying a consumer by using oppressive terms in the sales contract Example: Consumer signed agreement for some renovation works. Consumer changed his mind the next day and was willing to compensate contractor on any cost incurred. Renovation company insisted that consumer must pay a termination charge equivalent to 80% of the total renovation sum as stipulated ...

Full article: http://tankinlian.blogspot.com/2011/09/consumer-protectio...

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