03 Sep '11, 7am

[Blog] Disappointed with Standard Chartered Bank

The first thing that arrived in our mailbox was the cheque book, followed by the bank transaction slip for our cheque deposit. A week passed and that were all we received. Then another week passed, still nothing was sent. We called the Relationship Manager who served us (whom also upgraded us to Preferred Banking status on 14 August 2011), she said she will check and the other documents should be on the way. After couple of days, still nothing received from Standard Chartered Bank. So I tweeted @stanchartbreeze hoping someone can help look into the matter. Private messages were exchanged and a phone call was made to clarify the situation. We were told they will send out the outstanding items the next working day, which was the day after Hari Raya. So by now, we should have received our ATM/Debit card, Pin for the card, Internet Banking information and documents for our end...

Full article: http://claudia.sg/2011/09/disappointed-with-standard-char...

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