I am fucking pissed because I just made a call to Jetstar's call line and this OZ woman was fucking rude! I made the reservations to go Hong Kong with Didi a few days ago, but at the end of the whole process I didn't receive any confirmation email. Sure fine it says might take up to 24hrs for the confirmation email to come through or something, so I just waited.Until NOW, I still haven't received the email. So I called the call centre to check. This phone automated machine told me what shit about how the phone call might be recorded for what shit tracking purposes as usual. If there's really QC why hasn't this woman been booted for her rudeness?Finally, this OZ woman picked up. Wow very nice very impressed with the promptness.ULTIMATE XIALAN TO THE MAX. I can so imagine her face when picking my call - doing manicure and digging her nose or something.I didn't get the email so naturally I didn't get any confirmation email and hence there was no booking reference for me to retrieve my booking. She asked me for all those particulars in such a cutting voice, you can throw bak kwa at her and get it sliced.OH.She (xialanly, of course) told me the only reservation made under "my name" was to HK on 21 DECEMBER. OF WHICH I'D BE IN SYDNEY???So fair enough she said she couldn't divulge (the other) passenger information. So I asked if I could check whether my credit card got charged for anything. So she typed in my number and (xialanly, again) said "Oh. I had your name under XXXXX and not XXX (space) XX."OH THE XIALANNESS.So maddening. I paused right? If a pause is not equivalent to a space to you, then too bad. Oh but hey how did you get my surname then? That pause you get??? Not like I have some long ME or IN name right?Then I asked her to email me the confirmation email VERY NICELY. I know I was being nice cos I WAS BEING NICE.She xialanly said "Yeah like I said I would email it to you" in that xialan voice. I hear myself talk in xialan voice also want to slap myself.I will NEVER fly Jetstar again (I don't care for the greasy looking seats/headrests either). For the record if it's not because SQ is effing full I wouldn't have flown Jetstar.BAH!