11 Sep '17, 1pm

On Why 8excite Malaysia Sucks Big Time and You Should Never Purchase Any Cash Voucher Deals From Them...

Anyway, please see attached for order no. of both Secret Recipe & Giant cash vouchers. Both showing redeemed in my app when actually I haven’t received any of them. The Focus Point KL Pavilion staffs said my redemption codes were in alphabets whereas they are expecting numbers (their sample code as attached) so they refused to give me any of the vouchers. The staffs also mentioned this was 8excite problems and asked me to deal with you directly. The staffs said they have huge stacks of vouchers in their store room but can’t be redeemed because of this same reason, even told me they rejected a number of customers some travelled from Malacca when I raised the fact that I purchased this voucher at the point of understanding that it can be collected within a week and travelled all the way from outstation for redemption. It is totally impossible for me to come again just to col...

Full article: https://durian.runtuh.com/t/systemic-failure-at-8excite-c...

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